Legal
Privacy Policy
Last updated: 30 April 2025
Our commitment to your privacy
Tallowen takes data protection seriously. This policy explains what personal information we collect when you use this website, how we use it, and the choices you have. We keep it plain — no legal maze, no vague language. If something isn't clear, you're welcome to ask.
What data we collect
Information you provide directly
- • Name and email address (when you fill in the contact form)
- • Any additional details you include in your message
- • Service preferences (if selected in the contact form)
Data collected automatically
- • Browser type, device type, and operating system
- • Pages visited and time spent on the site (analytics, if consented)
- • Referring website or search query used to reach us
- • Cookie and consent preferences stored locally in your browser
How we use your data
Responding to enquiries: Contact form submissions are used solely to reply to your message and provide the support or information you asked about.
Improving the website: Anonymised analytics data (where consented) helps us understand which parts of the site are useful and where we can improve.
Advertising: Where you consent to advertising cookies, data may be used to measure ad performance or show relevant content. We do not sell your personal information to third parties.
Legal basis: We process your data on the basis of your consent (for cookies and marketing), and our legitimate interest in operating and improving the service (for functional site operations).
Data retention
Contact form submissions are retained for as long as necessary to respond to and follow up on your enquiry, typically no longer than 12 months. Analytics data is retained in aggregate, anonymised form. Cookie consent preferences are stored locally in your browser and are not held on our servers.
Third-party sharing
We do not sell personal data. Where you consent, anonymised usage data may be shared with analytics and advertising platforms (such as Google Analytics). These providers have their own privacy policies and are bound by data processing agreements that protect your information.
We may share information if required by law or to protect the rights and safety of Tallowen or its users.
Data protection measures
Secure transmission: All data transmitted to and from this site is encrypted via HTTPS/TLS.
Access controls: Access to any personal data submitted via the contact form is restricted to authorised personnel only.
Breach notification: In the unlikely event of a data breach affecting your personal data, we will notify affected individuals and relevant authorities as required by applicable law.
Your rights
Right to access
Request a copy of the personal data we hold about you.
Right to rectification
Ask us to correct inaccurate or incomplete personal data.
Right to erasure
Request deletion of your personal data, subject to legal retention requirements.
Right to data portability
Receive your data in a commonly used, machine-readable format where applicable.
Right to object
Object to the processing of your data for direct marketing or legitimate interest purposes.
Right to withdraw consent
Withdraw cookie consent at any time via our cookies page.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features.
- • Disable cookies through your browser settings (see our Cookie Policy for more details).
- • Contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.