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Terms of Service

Last updated: 30 April 2025

About these terms

These Terms of Service govern your use of the Tallowen website and any services engaged through it. By accessing this site or engaging our services, you agree to the terms set out here. Please read them — they're written to be straightforward, not to trip you up.

1. Service usage

Acceptable use: This website and its services are intended for individuals seeking accounting, bookkeeping, and financial guidance in connection with self-employed or freelance work. You agree to use the site for lawful purposes only.

Permitted uses: Browsing information about services, making enquiries via the contact form, and engaging services described on this site for legitimate professional purposes.

Prohibited uses: You may not use this site to distribute malware, engage in scraping or automated access without permission, misrepresent your identity, or facilitate any unlawful activity.

Fair usage: We reserve the right to refuse service or limit access to any individual whose usage is deemed abusive, harmful, or inconsistent with these terms.

2. Service access requirements

To engage paid services through Tallowen, you must be at least 18 years of age and have the legal capacity to enter into agreements in your jurisdiction.

Services are available to clients worldwide. You are responsible for ensuring that using our services complies with any laws applicable in your location.

3. Account and communication

Account creation: Tallowen does not currently require account registration to access the website. Engagements are initiated via the contact form.

Accuracy of information: When contacting us or engaging services, you agree to provide accurate and complete information. Misleading or false information may result in the termination of an engagement.

Account security: If account-based access is introduced in future, you will be responsible for keeping your credentials secure and notifying us of any unauthorised access.

Termination: Either party may end a service engagement with reasonable notice. We reserve the right to discontinue service where terms have been breached or the relationship becomes untenable.

4. Service availability

Uptime and maintenance: We aim to keep this website accessible at all times, but cannot guarantee uninterrupted availability. Planned maintenance will be carried out with minimal disruption where possible.

Modifications: We may update, change, or discontinue features or services at any time. Where material changes affect existing engagements, we will provide reasonable notice.

Geographic restrictions: While we aim to serve clients globally, there may be jurisdictions where we are unable to operate. We will let you know if this applies to your situation.

5. Intellectual property

Site content: All text, design, graphics, and materials on this website are owned by or licensed to Tallowen and protected by applicable copyright and intellectual property laws.

Your content: Any materials you share with us (e.g. financial documents for bookkeeping) remain your property. You grant us a limited licence to use them solely for the purpose of providing the requested services.

Restrictions: You may not reproduce, republish, or distribute site content without prior written permission from Tallowen.

6. Changes to these terms

We may update these Terms of Service from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website or services after changes are posted constitutes acceptance of the revised terms.

If you have questions about these terms or how they apply to you, please get in touch. We're happy to clarify anything in plain language.